Privacy Policy

Data Controller

Please enter the name of your data controller

Collected Personal Data 

Personal data you choose to give us:

• Your name
• Your address, postcode, e-mail address and mobile/telephone contact information.
• Your financial information.
• Your reviews, interests and preferences, for example in relation to your previous orders or future orders.
• Your social media username, if you interact with us through those channels, to help us respond to your comments, questions or feedback.
• Your transactional details relating to your purchase of a product or service

Purpose of collecting data

We want to give you the best possible customer experience by combining the data we have about you to provide you with updates, offers and promotions on our products that are most likely to interest you. 

We will also use your personal data in the following ways:

• To carry out our obligations arising from any contracts or agreements entered between you and us, for example to process any orders that you make by using our website or social media pages.
• To notify you about updates and information about our products and services that we think may be of interest to you, including special offers, discounts, promotions, events etc.
• To provide you with information about other products and services we offer that are like those that you have already purchased, or enquired about.
• To help us make improvements to our systems, products and services.
• For research and marketing purposes.
• To respond to your queries and complaints. We may also keep a record of these to inform any future communication with us and to demonstrate how we communicated with you throughout.
• To ensure that content from our site, mobile apps and other services and activities is presented in the most effective manner for you and for your computer.
• To protect our company, customers, premises, assets and staff from crime.
• To comply with our contractual or legal obligations to share data with law enforcement.
• To send you communications required by law, or which are necessary to inform you about our changes to the services we provide you.
• Google Analytics: We also use Google Analytics to help us understand how our customers use the Site. You can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
• Meta / Facebook: Customer activity data is shared with Meta companies using the Facebook Pixel, advanced matching, and Conversions API to help improve advertising performance. You can read more about how Meta / Facebook use this data to power relevant advertising here. You can disconnect this data from your Facebook account by changing their settings for Off-Facebook Activity